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LOCIAX

Terms & Conditions

Terms & Conditions - The Basics 

Welcome to LociaX Digital Marketing. These Terms and Conditions govern your use of our website www.lociaxdigitalmarketing.com.au and the purchase of our web design, digital marketing, and social media marketing services.
By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions and our Privacy Policy.
1. Jurisdiction
These Terms and Conditions are governed by the laws of New South Wales (NSW), Australia. You agree to submit to the exclusive jurisdiction of the courts of NSW.
2. Services
We provide professional services including, but not limited to:

  • Website Design and Development

  • Search Engine Optimisation (SEO)

  • Social Media Marketing (SMM)

  • Pay-Per-Click (PPC) Advertising

  • Content Creation

Specific project scopes, timelines, and deliverables will be outlined in a separate Service Agreement or Proposal provided to the Client.
3. Australian Consumer Law (ACL)
Nothing in these Terms and Conditions excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Competition and Consumer Act 2010 (Cth) or any other applicable law that cannot be excluded. Our services come with guarantees that cannot be excluded under the Australian Consumer Law.
4. Fees and Payment

  • Quotes: All quotes are valid for 30 days.

  • Currency: All prices are in Australian Dollars (AUD) and are [inclusive/exclusive] of GST, unless otherwise stated.

  • Invoices are strictly payable within [7/14] days of the invoice date.

  • Deposits: A non-refundable deposit (typically 50%) is required before work commences on web design projects.

  • Late Payments: We reserve the right to suspend services or charge interest on accounts overdue by more than 14 days at a rate of 5% per month.

5. Client Responsibilities
For us to deliver our services, you agree to:

  • Provide all necessary information, logos, images, and text in a timely manner.

  • Ensure you own the copyright for any materials provided to us.

  • Respond to requests for feedback or approval within 5 business days. Failure to do so may result in project delays or additional fees.

6. Intellectual Property

  • Our Property: We retain ownership of any pre-existing methods, tools, or code used to perform the services.

  • Client Property: Upon full and final payment, ownership of the final website design and custom assets will transfer to the Client.

  • Portfolio Rights: Unless otherwise agreed in writing, you grant us a non-exclusive license to display the completed work in our portfolio and marketing materials.

7. Digital Marketing & Social Media Disclaimer

  • Third-Party Platforms: We have no control over the algorithms or policies of platforms like Google, Meta (Facebook/Instagram), or LinkedIn. We are not liable for account suspensions or ranking fluctuations caused by platform updates.

  • Performance: While we use professional skill and care, we do not guarantee specific financial results, rankings, or "viral" success. Digital marketing is subject to external market forces.

  • Advertising Spend: Unless otherwise stated, our management fees do not include the actual ad spend (paid directly to Google/Meta).

8. Web Design & Maintenance

  • Browser Compatibility: We design websites to be compatible with current versions of major browsers (Chrome, Safari, Firefox, Edge). We do not guarantee compatibility with outdated browsers (e.g., Internet Explorer).

  • Bugs/Errors: We provide a [30/60/90]-day warranty period after launch to fix any bugs. After this period, maintenance is charged at our standard hourly rate.

  • Backups: Unless you have a maintenance plan with us, the Client is responsible for maintaining backups of their own website.

9. Limitation of Liability
To the maximum extent permitted by law, LociaX will not be liable for any indirect, incidental, or consequential damages (including loss of profits or data) arising out of the use of our services. Our total liability is limited to the resupply of the services or the refund of the amount paid for the specific service in question.
10. Termination
Either party may terminate the agreement with 30 days’ written notice.

  • If you terminate a project before completion, you are liable for all work hours logged up to the date of termination.

  • We reserve the right to terminate service immediately if these terms are breached or if the Client engages in illegal or unethical conduct.

11. Privacy
We handle your personal information in accordance with the Privacy Act 1988 (Cth). Please refer to our Privacy Policy for details on how we collect and use your data.
12. Contact Us
If you have any questions regarding these terms, please contact us at:
LociaX Digital Marketing
Parramatta, NSW
Email: Lociaxdma@gmail.com
Phone: 0415-963-699
ABN: 30963206767
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