Privacy Policy

Last Updated: [Insert Date, e.g., 10 January 2026]

Welcome to Locia X Digital Marketing. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

Locia X Digital Marketing is proudly Australian owned and managed, operating in compliance with the Privacy Act 1988 (Cth).

1. Information We Collect

We collect information that helps us provide a better experience and deliver our digital marketing, web design, and AI automation services.

Personal Information: Name, email address, phone number, and business details provided when you fill out a contact form or book a consultation.
Usage Data: IP addresses, browser type, pages visited, and time spent on our site (collected via cookies and analytics).
AI Interaction Data: If you interact with our AI automation tools or chatbots, we may collect the text of your inquiries to improve our service delivery.

2. How We Use Your Information

We use the collected data for the following purposes:

To provide and maintain our services (Social Media Marketing, Web Design, etc.).
To schedule and manage bookings made via our website.
To communicate with you regarding inquiries, newsletters, or marketing updates (you may opt-out at any time).
To optimize our website performance and user experience.
To implement and train internal AI automation workflows to better serve our clients.

3. Disclosure of Your Information

We do not sell your personal information. We may share data with trusted third parties only when necessary:

Service Providers: Third-party vendors who help us with website hosting, email delivery (e.g., Mailchimp), or scheduling (e.g., Calendly).
Analytics Partners: Such as Google Analytics, to understand how users interact with our site.
Legal Requirements: If required by Australian law or in response to valid requests by public authorities.

4. AI and Data Security

As an AI-forward agency, we take data integrity seriously.

Automation: We use AI to streamline business processes. Any data processed through our AI automations is handled through secure APIs and is not used to train public AI models without your explicit consent.
Security: We implement industry-standard encryption and security measures to protect your data from unauthorized access, modification, or disclosure.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how you use our site. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

6. Your Rights (Australian Privacy Principles)

Under the Australian Privacy Act, you have the right to:

Access the personal information we hold about you.
Request a correction of your personal information.
Request that we delete your data (subject to legal obligations).
Make a complaint if you believe we have breached the Australian Privacy Principles.

7. Third-Party Links & Maps

Our website contains links to third-party sites and a Google Maps embed. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any external services you visit.

8. International Data Transfers

While we are Australian owned and managed, some of our digital tools (such as cloud hosting or AI processing) may store data on servers located outside of Australia (e.g., USA). By using our site, you consent to this transfer.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Locia X Digital Marketing
Email: lociaxdma@gmail.com
Location: Sydney, NSW, Australia
Website: www.lociaxdigitalmarketing.com.au

Privacy Policy - The Basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy.

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.